I'm sure you don't remember me, but we corresponded a few times back in June 2014 when I had a few questions about installing the bike seat. You were really helpful and patient in answering my questions.
Just wanted to let you know how much I've been enjoying the seat these past 15 months. I bike 10.5 miles a day across DC to work, and for the first one of those miles, my girlfriend-turned-fiance-turned wife comes with me. It's become such a part of our daily routine that we even featured the seat on our wedding site, and brought it with us last Saturday to our wedding.
Anyway, the Retrospec + Companion has become our primary mode of transportation. We get compliments on it all the time, and I've probably given out your company's info two dozen times to curious onlookers.
A customer from Washington DC that bought his bike seat about a year and a half ago wrote me this week with the coolest story - he and his girlfriend > fiance > wife rode their bicycle with the bike seat to and from work every day. It was such a big part of their daily routine, that they decided to include their bicycle + bike seat in their wedding photos! They had met while working at the Washingtonian, and the magazine wrote a story about their wedding, including several of their wedding photos in the story. I included one of them below, the rest can be found at the Washingtonian story. The Companion Bike Seat even made it onto their wedding website!
Not to brag, but I'd like to think that Companion Bike Seat played a small but important part in spurring this love story along. Either way, it's always awesome to get such great feedback on our bike seats. Here's what he had to say:
It's official, the first manufacturing run of bike seat backrests is complete, and they shipped out from the factory this afternoon! This is a picture of one of the many pallets of backrests at the factory just outside of Shenzhen, just before they were loaded onto trucks to take to the port. It'll take another 3 to 4 weeks to get here to SF, but we're still on track to have the first backrests ship out to folks before the end of October. I'll provide an arrival date as soon as I receive one from our shipper.
We ran into a couple snags with the backrest manufacturing in early August that resulted in a delay of more than a month to resolve. Apologies for the delay with the backrests, but these things do happen with the first mfg run of a new product, as we've learned from the bike seat already. We've been working extra close with the factory over the last month to make the necessary changes, and the backrests are now expected to be finished by the end of next week, Sep 18!
From the factory, it will take three to four weeks for freight shipping to arrive here in San Francisco. Pre-orders will ship out as soon as the shipment arrives, and are expected to be sent out during the week starting Oct 19. As long as everything goes according to schedule now, backrest orders will be received before the end of October, just in time for Halloween and trick-or-treating.
Remember, ALWAYS wear a HELMET!